Angliss International Hotel School meets growing industry needs

As an extension of its specialist areas and in order to meet the needs of the growing tourism and hospitality sectors, William Angliss Institute is delivering exclusive hotel management training at the Angliss International Hotel School.

Australia’s tourism and hospitality sector will require an additional 123,000 workers by 2020 to meet the needs of the growing industry, the 2015 Australian Tourism Labour Force Report has found.

According to the report, Australia is undergoing its most rapid period of hotel development, with over 70 hotels and some 10,000 rooms under construction or in advanced stages of planning.

Martin Ferguson, chair of Tourism Accommodation Australia said, “the massive growth in hotel development will put particular strains on the industry because Australia is competing in an increasingly competitive world tourism market and there is a critical need to enhance service standards.”

Working closely with industry, Angliss International Hotel School was developed with the help of a grant from the Victorian government to train the next generation of outstanding hotel management professionals and provide pathways for hospitality professionals to become hotel executives.

There is a suite of executive training programs for current hotel management professionals looking to advance their career. The executive training programs are high-impact courses covering areas such as revenue management, distribution management, social media management, customer service, change management, leadership and marketing.

The program offers a Diploma of Hospitality which is delivered over 12 months and focuses on developing student’s skills in hotel management. A key feature of the Diploma is an industry placement with a premier hotel partner, giving students valuable hands-on experience and a competitive edge when seeking employment opportunities.

The course features an exclusive Masterclass series in the provision of luxury services delivered by industry experts, which included whisky-tasting, floristry and luxury sales skills.

Now more than ever it is important to develop students’ customer service skills and specialised knowledge as employers are looking for staff who are focused on enhancing the customer experience. 

In 2016 students travelled to Singapore to undertake a tour of its world-leading hotels and there will be a similar opportunity to participate in an international study tour in 2017.

After completing the Diploma, students qualify for guaranteed entry into the second year of any William Angliss Institute Bachelor Degree programs, including the Bachelor of Tourism and Hospitality Management and the new Bachelor of Resort and Hotel Management. The Bachelor of Resort and Hotel Management perfectly complements Angliss International Hotel School and will help students prepare for an exciting career in one of the fastest growing industries in Asia Pacific, the international resorts and hotel industry.

William Angliss Institute Associate Director Higher Education and Quality Dr. Paul A. Whitelaw said the Resort and Hotel Management Degree is an excellent way to gain theoretical knowledge and practical skills to go into this industry.

“The degree offers exposure to current industry programs and simulation software combined with strong industry engagement through expert guest speakers, site inspections and excursions and experienced teaching teams,” Dr Whitelaw said.